How long does it take to get my glasses back after ordering them?

2026-08-18T15:11:04-07:00

Typically the timetable depends on the lab's production time. We try to order your new glasses the day you place the order. The turnaround time at the lab can vary from 10 to 14 business days. Some prescriptions can take longer depending on the prescription's strength, base curve, lens material, coatings (such as mirror) and [...]

How long does it take to get my glasses back after ordering them?2026-08-18T15:11:04-07:00

Can I schedule an appointment online?

2026-08-18T15:09:49-07:00

We currently don't offer online scheduling online because not every appointment is the same. Some appointments require more time and special testing; therefore, we have staff to schedule those appointments appropriately.

Can I schedule an appointment online?2026-08-18T15:09:49-07:00

How soon can I get an appointment?

2026-08-18T15:09:32-07:00

We have four great providers serving our community. Our first available appointment is 2 to 4 weeks out, depending on the provider. We offer a waitlist for patients who want to be seen sooner and we can notify them if a last-minute opening occurs. For emergencies, we try to work them in the same day [...]

How soon can I get an appointment?2026-08-18T15:09:32-07:00

Can I bring in my frames to have new lenses put in them?

2026-08-18T15:09:14-07:00

Yes, you can use your own frame as long as it is in good condition; certain frame materials last longer in certain climates. We will do our best to inspect the frame for any potential issues before sending it to the lab.

Can I bring in my frames to have new lenses put in them?2026-08-18T15:09:14-07:00

What is the difference between medical insurance and vision plans?

2026-08-18T15:08:48-07:00

Medical insurance covers medical diagnoses, often related to the eyes such as dry eyes, diabetes, eye pain, eye infection, double vision, headaches, allergies, glaucoma, and loss of vision. Vision plans cover a routine exam and refraction to determine a new eye glass or contact lens prescription.

What is the difference between medical insurance and vision plans?2026-08-18T15:08:48-07:00

Where are you located?

2026-06-26T11:35:59-07:00

We're at 980 Willow Creek Rd, Suite 202, Prescott, AZ 86301 — directly across from Yavapai Regional Medical Center Emergency Room.

Where are you located?2026-06-26T11:35:59-07:00

What is dry eye treatment actually like at your office?

2026-06-26T11:35:59-07:00

We offer two advanced, non-surgical treatments for chronic dry eye using InMode technology: Forma-I radiofrequency therapy and Lumecca-I IPL (intense pulsed light). Both target the root cause of dry eye (typically Meibomian Gland Dysfunction) rather than just masking symptoms with drops. They're quick, in-office procedures with no downtime. If you've been living on eye drops [...]

What is dry eye treatment actually like at your office?2026-06-26T11:35:59-07:00
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